Clients (Participants and Nominees)
How to obtain extra funding for Plan Management
Please download and provide this letter to your Local Area Coordinator (LAC) to request for Plan Management to be included in your budget.
The funding is in addition to your plan and will not cost you anything.
The process of update your plan to switch from Self or Agency Managed should take a few weeks.
Sending invoices or bills to us for payment
You or your providers can send invoices to us via email at [email protected].
If the invoice is forwarded by you, or if you have informed us in advance of the providers you will be using, we will consider this your approval for invoices to be paid. If you have requested to approve individual invoices, or if an invoice is received from an unknown provider, we may contact you for approval prior to payment.
Receiving Monthly Statements to keep you up to date
Aspect Plan Management will send you a statement every month for all the claims we have processed against your plan. We will also update you on your total budget and funds remaining in various support categories.
If you have any questions or concerns in regards to the amounts claimed we encourage you to contact us at your earliest convenience.
How to Claim a Reimbursement
Occasionally you may pay upfront for items or services that are aligned to your NDIS goals and budget plan. We would process a reimbursement back to your bank account which would take approximately 1 -2 business days.
Please provide the following details with the receipt or paid invoice.
|Receipt or Service Date
|25 May 2021
|Receipt/Invoice Number (if applicable)
|00 000 000 000
|Personal care items
Send the receipt or paid invoice with the above information to [email protected].
Reimbursements with all the correct information are processed and paid within one business day.
Try our online reimbursement claim
1300 770 986 (business hours)
Serving clients across Australia.
Aspect Plan Management ("APM") is a registered NDIS Provider (4050064402) of Plan Management Services and trading name of Gobbill Australia Pty Ltd ABN 16 622 628 666. All Rights Reserved.