Why Us
Easy Switching your NDIS Plan Manager | Aspect NDIS
Why Us
Why should you switch your NDIS Plan Manager
Great Plan Management service matters.
Many people don’t know that you can easily switch NDIS plan managers. They also haven’t experienced a better service than what they have received to date.
Our participants experience a premium and personal level of service for the same amount allocated in their budget for plan management.
Why? The service you receive is what we expect our own family on the NDIS to receive. That’s why it matters.
Switching plan managers is easy.
When you sign our Client Service Agreement, it will include a notice to switch form which will allow us to organise the transition for you. A bit like switching energy providers or your mobile network.
You can also notify your old plan manager that you would like to exit. Then there is a transition period typically less than 30 days, that invoices are paid up to and your new plan manager will process all invoices for you (even if it’s for services delivered prior to the switching date).
How do we compare with others.
| Benefits | Aspect Plan Management | Others |
|---|---|---|
| Invoice Payment Speed | Fast - bank integrated | Slow to Moderate |
| Support | Personal & local | Call Centre / Inconsistent |
| Online portal | Easy, real-time Portal App | Limited Apps / features |
| Invoice issue help | Proactive | Minimal help |
| Communication | Clear & quick | Variable |
| Provider access | All providers | Extra steps |
| Cost | Free | Free |
| Compliance & Fraud Protection | Very Strong | Low |
| Complex plans | Highly experienced | Low to Moderate |
| Reporting | Detailed | Limited |
| Provider relationships | Strong | Weak to Moderate |
Why Switch?
You might want to switch plan managers for various reasons: perhaps you’re looking for better service, prompt payments to your providers or a manager that better understands your needs.
Know do you know you should switch?
When you are not receiving the following:
Fast processing; aims for quick turnaround
Highly experienced staff knowing NDIS
Dedicated local team with personalised service
Easy-to-use portal with real-time budget tracking
Actively follows up and resolves provider issues
Clear, prompt, and proactive
Independent to give you unbiased advice
Strong governance & NDIS alignment
Detailed, participant-friendly breakdowns
Strong relationships; providers trust the process
Easy switch; team guides participant through transition
Here is a simple guide and what the process is for switching.
Steps to Switch
1. Decide on a New Plan Manager
– Do some research: Ask friends, family or your providers for recommendations, read reviews online and contact the plan managers to see who feels like the best fit for you.
2. Sign Your New Service Agreement
– Sign a new agreement: You’ll need to sign a new service agreement with your new plan manager. They might help you set everything up to make the transition smooth.
3. Notify Your Current Plan Manager or Provide Permission for your New Plan Manager to Notify of the Switch
– Give them a heads-up: Inform your current plan manager that you intend to switch. You’ll need to check your service agreement to see how much notice you need to give.
Alternatively, you can ask your new Plan Manager to provide your current Plan Manager with a Notification to Switch. [download example form]
4. Transition Period
– Smooth switch: Usually, the switch happens quickly, but make sure to allow some time for your current and new plan managers to coordinate the transfer of information.
Remember
Switching plan managers should be hassle-free and is about finding the best support for your needs. Don’t hesitate to ask questions and seek help if needed.
Your NDIS journey should be all about empowerment and making choices that suit your life best!
Aspect Plan Management provides fast and reliable payments, great communication, monthly statements and budget utilisation monitoring and check-ins, why not switch and try us today.
Sign up at https://aspectndis.com.au/signupsteps or call 1300 770 986
If you have any other questions or need more detailed help, feel free to ask!
There’s no obligation to sign up with us.
Frequently Asked Questions
Absolutely. You can move to Aspect Plan Management whenever you’re ready — there are no lock-ins and no disruptions to your supports.
No stress — Aspect handles the transition for you. We contact your previous plan manager and organise a smooth handover so you don’t have to.
Not at all. Your budgets and supports stay exactly the same. What you’ll gain is faster payments, clearer communication, and better support.
Your old plan manager can finalise invoices dated before your switch. Aspect takes care of everything from your start date forward, ensuring providers are paid quickly.
No. Switching is 100% free. Plan management is fully funded by the NDIS, and Aspect charges no setup fees, no exit fees, and no hidden charges.
Choose your supports. Independent advice. Responsive service.
Aspect Plan Management is a Registered National Disability Insurance Scheme Provider (4050064402) audited by GCC Auditors. The company uses Australian technology called Gobbill for fast payments and fraud prevention. It is also a member of the Disability Intermediaries Australia – an association body for plan managers.
Aspect Plan Management is a trading name of Gobbill Australia Pty Ltd ABN 16 622 628 666 (“Gobbill”) is an Authorised Representative (1261196) of Australian Financial Services Licence Holder (526194).
